Client Experience & Appointment Policies

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Appointments are reserved exclusively for one client at a time to ensure private, uninterrupted care and require advance preparation. Each appointment time is held specifically for you.

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Appointments must be confirmed in advance via the confirmation request sent prior to your visit. Appointments that remain unconfirmed within 24 hours of the scheduled appointment time are considered cancelled and may be subject to a reserved time fee.

 

All required intake forms must be fully completed prior to your appointment. Appointments with incomplete forms will not be honored and may be subject to a reserved time fee.

 

A minimum of 24 hours notice is required to cancel or request to reschedule an appointment.

Late Cancellations and missed appointments are subject to a reserved time fee of $50–$100, determined by the length of the appointment.

 

No-shows are defined as failure to arrive within 15 minutes of the scheduled appointment time or failure to attend a scheduled appointment. No-shows are subject to the reserved time fee.

 

Outstanding fees must be paid in full prior to any rescheduling request.

Clients with repeated cancellations or no-shows may not be permitted to book in advance.

 

By scheduling an appointment, you acknowledge and agree to these policies.